Privacy Policy
Effective Date: October 16, 2025
Mill Creek Tree Service ("we," "us," or "our"), a trusted tree care provider in Mill Creek, WA, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our tree removal, trimming, or stump grinding services through our website, phone, email, or in-person interactions. By using our services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to provide top-quality tree services:
- Personal Information: Name, address, phone number, email address, or other details you provide when requesting a quote, scheduling tree care, or contacting us.
- Service-Related Information: Details about your tree service needs, such as property information, tree conditions, or project specifications.
- Website Usage Data: Non-personal data like IP address, browser type, device details, and pages visited, collected via cookies or analytics tools on our website.
- Payment Information: Billing details, such as credit card information, processed securely through third-party payment providers for tree service payments.
2. How We Collect Information
We gather information in the following ways:
- Directly from You: When you submit forms on our website, call us, email us, or meet with our team for tree care consultations in Mill Creek, WA.
- Automatically: Through website tools like Google Analytics or cookies that track user behavior and preferences for a better online experience.
- From Third Parties: From trusted partners, such as payment processors or marketing platforms, when you interact with our tree services through their systems.
3. How We Use Your Information
We use your information to deliver exceptional tree care services and enhance your experience:
- Schedule and perform tree services, including tree removal, trimming, pruning, or stump grinding in Mill Creek, WA.
- Respond to inquiries, provide accurate quotes, and communicate about your tree care needs.
- Process secure payments for services through third-party providers.
- Improve our website and tree services by analyzing usage trends.
- Send promotional offers, such as tree care tips or seasonal discounts, if you opt in.
- Comply with legal requirements or resolve disputes related to our services.
4. How We Share Your Information
We do not sell, trade, or rent your personal information. We may share it in these cases:
- Service Providers: With trusted partners who assist with our operations, such as payment processors or website hosting services, under strict confidentiality agreements.
- Legal Obligations: To comply with laws, such as responding to subpoenas or court orders.
- Business Transfers: If Mill Creek Tree Service is involved in a merger or acquisition, your information may be transferred as part of the process.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, such as remembering your preferences or tracking site usage for better tree service offerings. You can manage cookies through your browser settings, but disabling them may affect website performance.
6. Data Security
We implement reasonable security measures, including encryption for online payments and secure storage for customer records, to protect your information. While we strive to ensure data safety, no online transmission or storage is 100% secure.
7. Your Choices
You have control over your information:
- Opt-Out: Unsubscribe from marketing emails, such as tree care promotions, by following the instructions in our emails or contacting us.
- Access or Update: Request access to or updates to your personal information by reaching out to us.
- Cookies: Adjust cookie preferences through your browser to suit your privacy needs.
8. Third-Party Links
Our website may link to external sites, such as tree care resources or payment platforms. We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Children’s Privacy
Our tree services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we have inadvertently done so, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in our tree service operations or legal requirements. Updates will be posted on our website with a revised effective date. Continued use of our services indicates acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or how we handle your data, contact:
- Mill Creek Tree Service
- Mill Creek, Washington
- 15712 Mill Creek Blvd Ste 25, Mill Creek, WA 98012
- 425-699-2846
Thank you for trusting Mill Creek Tree Service with your tree care needs and personal information.
